Under normal usage, Carote's non-stick coating does not wear off. Avoid using sharp or abrasive utensils and extreme high heat to ensure its longevity.

Carote's White Granite, Classic Granite, and Brown Granite collection pots and pans have similar weights, which vary by product.

The amount of smoke produced is not related to the cookware itself but depends on the type of oil used and the cooking temperature. We recommend using Carote cookware at temperatures below 250 degrees Celsius and using a small amount of oil to avoid excessive smoking.

Stubborn stains can be removed with a mixture of baking soda and water. Detailed instructions are provided for effective cleaning.

The Bakelite handles are not oven-safe and may burn. We use Bakelite handles for safety and design reasons.

We do not recommend using dishwasher for our granite nonstick cookwares as the granite non-stick coating may be affected by aggressive detergents. Cleaning Carote cookware is easy; wash it in warm soapy water and dry it with a soft towel or kitchen towel.

- Before first use, wash the cookware with hot water and a mild detergent.
- Never heat an empty pan.
- Do not use abrasive sponges or pads for cleaning.
- Do not use metal utensils in the cookware as these may damage the nonstick coating
- Always handle the cookware gently on ceramic or induction cookers, pulling or pushing may scratch the cookware surface.

Follow our usage tips for efficient and safe cooking with Carote cookware.

We offer a 30-day, no-reason return policy. If you are not satisfied with your product, you can request a return within 30 days of delivery for a full refund. Please ensure the product is returned in its original packaging with all accessories.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.